Clastiq Responsible AI Policy
Updated: September 2026
1. Our Commitment
Cognition AI and Technology Innovation SPC is committed to developing and deploying Clastiq responsibly, with transparency, accountability, and respect for the businesses and communities we serve. We believe AI must earn trust, not assume it.
2. Sovereignty & Data Privacy
Clastiq is designed to respect each organization's control over its data. Customer workloads remain in the customer-controlled environment under the agreed deployment model. We do not sell customer data or use it to train models without explicit consent.
3. Transparency
We are honest about what our AI can and cannot do. We do not overstate capabilities, manufacture benchmarks, or obscure limitations.
4. Human Oversight
AI in our systems augments human decision-making. It does not replace it. For high-stakes decisions, final decisions remain with qualified human professionals.
5. Fairness & Non-Discrimination
We design and test our systems to minimize bias in outputs. We do not knowingly deploy AI in contexts where it would be used to discriminate against individuals or groups on the basis of race, gender, religion, nationality, or any protected characteristic.
6. Security
Clastiq is designed around defense in depth, including encryption, access controls, and auditability appropriate to the deployment. Specific controls and retention settings are agreed for each customer environment.
7. Regulatory Alignment
We design Clastiq to support applicable data protection and AI governance requirements, including those relevant in Oman and the wider GCC. Customers remain responsible for assessing requirements in their own jurisdictions.
8. No Harmful Use
We do not provide AI services for applications designed to deceive, manipulate, surveil without consent, generate disinformation, or cause harm to individuals or communities. We reserve the right to decline or terminate engagements that conflict with these principles.
9. Continuous Improvement
Responsible AI is not a checkbox. It is an ongoing practice. We conduct regular internal reviews of our systems, welcome client feedback on ethical concerns, and commit to updating this policy as technology and best practices evolve.
10. Contact
For questions about this policy or to raise an ethical concern, contact us at: coreteam@cognitiongroup.tech